FESCO New Connection

Are you living in the area of FESCO and want to install a new electricity connection? Do you want to know how to apply for a FESCO New Connection? We will give you detailed information about FESCO’s New Connection and all the steps required to apply online for a new connection.

You will get comprehensive information and a step-by-step guide about how to apply for a new connection, whether it is a domestic connection, commercial, industrial or agricultural connection. We will cover all aspects of how to apply for a new connection.

We will share all the required information about the demand notice, its amount, the documents required, the time required and everything you need to know.

We will also cover the details about how can we change the name of the connection or its load.

Click to check your FESCO Duplicate Bill Online for free.

Process of FESCO New Connection

FESCO New Connection Form

If we move to Faisalabad or its surrounding cities and we need to install an electricity connection, then we should follow this process to apply for FESCO New Connection. We may need a new connection as we build a new separate house, or we have moved into this area.

You can calculate your upcoming bill if you know your units consumed for a specific month. To estimate your bill open Bill Calculator

In past applying for a new connection of electricity was a paint-taking process and one should suffer a lot of trouble. But, as now we live in a modern and technology-based era Govt of Pakistan has introduced a centralised and online system for applying new meter connections. Now anyone from any part of the country can apply online for a new connection with a web-based online portal. We can call this system the Electricity New Connection ( ENC ) System.

Infographics of FESCO New Connection
  • Open ENC Official Site ( Click to open ENC )
  • Select “apply” from the left sidebar menu
  • Select Distribution Company “ FESCO “ 
  • Select your concerned Sub-Division
  • Select category type ( load up to 15KW for domestic connection )
  • Give neighbours reference number ( just for reference )
  • Now extended form will open, select the connection type ( Domestic for domestic connection )
  • Give your details, contact information and premises details
  • Upload your required documents (in attachments )
  • Select Agree in the Terms and Conditions tab
  • Click the “ Submit “ Button to submit your application

FESCO gives facility to its consumers to pay their bills via many methods, click to open Bill Payment to learn all possible ways to pay your utility bill.

Required Documents

When a customer wants to apply online for a new connection he must have to upload some documents in JPG or PDF format. Without uploading these documents the application can not be submitted.

The file size must be less than 300kb

  • Property documents copy as Fard, Registry, File of the plot etc
  • Applicant’s attested copy of CNIC
  • Attested copy of the witness CNIC
  • Bill copy of the neighbour ( for reference )
  • Test report of wiring contractor 

After giving our consent and agreeing with the terms of conditions, we submit our application.

After submission of our application, a tracking ID will be generated. Note down this ID as we will need this ID to download our application and demand notice.

Open Taxes and Duties to learn about taxes and duties included in your utility bill.

Printing and Submission of the Application Form

When we apply online and submit our application, we need to submit its hard copy to our related FESCO Office. Here we will enlist all the possible steps to take a printout of our application.

  • Open the home page of ENC
  • Click on print form from the left side menu
  • Click on the new connection form next opened menu
  • Select FESCO as the company and enter your tracking ID
  • Now press the button “ Submit “
  • Your application will be shown, take a printout of this application
  • Attach all required documents ( which you have uploaded with the application )
  • Submit this application along with your documents at the concerned FESCO Office

Demand Notice

A demand notice is an invoice of expenditures and dues which a customer has to pay for a new connection. When a customer successfully submits his application he can print his demand notice from this online portal.

Here we have enlisted all the steps required to print a demand notice

How to print DN

  • Open the ENC Home Page
  • Select print DN
  • Select new connection
  • Enter your Tracking ID and your CNIC Number
  • Press the submit button
  • You can print your DN
  • Take its printout
  • Pay it at mentioned bank branch

How to upload DN

When you make a payment, upload your DN to this portal

  • Open ENC and select the option “ Upload DN “
  • Enter your Tracking ID and CNIC Number
  • Submit your Paid DN
  • Submit this paid DN at your concerned FESCO Office

Application Tracking

ENC gives an amazing option for application tracking. Now customers can track their application and can know the current status of their application.

A customer has to follow these steps to track his application status.

  • Open ENC Site
  • Select the Track option from left-side menu
  • Select new connection
  • Select the company name FESCO
  • Enter his Tracking ID
  • Press the button “ Submit “
  • The current status of his application for a new connection will be shown here

Meter Installation

After the verification of your paid DN, a new meter will be issued with wire and other required accessories. A representative of FESCO will come to install your new meter at your mentioned premises.

The first bill will be served after the reading is done by the meter reader.

If you are not satisfied with the services provided by FESCO then you can register your complaint against FESCO through an online portal. Open Complaints to get a detailed piece of information about how to complain.

Time Required for New Connection Category Wise

FESCO has divided new connections into 3 categories according to the sanctioned load.

Category 1: Load up to 15kW

Category 2:  Load from 16 to 70 kW 

Category 3: Load from 71 to 500 kW 

Now we will enlist a time frame and steps required for each category’s new meter connection.

For Category-1 ( load 1kW-15kW )

Category 1 consumers are those consumers whose sanctioned load is under 15kW. SDO/Assistant Manager Operations concerned will approve the new meter connection request for category 1. The process for Category-1 takes approximately 30 days.

ProcessTime Required
After the successful submission of the application, the office will issue a receipt and assign a seniority number to the application on the register.1 Day
The inspection team of FESCO will visit the place and inspect whether the connection can be provided easily or not. They will also inform the applicant accordingly.3 Days
If they conclude that a connection can be provided, the costs will be estimated.2 Days
The office will deliver a DN to the applicant either in person or via mail.2 Days
The applicant will submit the paid DN receipt in the office.2 Days
The applicant must submit the test report about wiring in the office of FESCO and the officer will verify it.3 Days
The concerned office will prepare a priority list report according to the DN paid date.1 Day
Service connection orders will be issued by the concerned office.3 Days
The office will contact to store to provide the required equipment to set up a connection.3 Days
The store will provide the required equipment.5 Days
When the required material like meter, wire and screws etc are received, the concerned officer will arrange for persons to install the connection.5 Days
Total time required30 Days
Time Required for Category 1 Connection

For Category 2 ( Load 16kW-70KW )

Category 2 consists of those consumers whose load is under 16kW to 70kW. DM/XEN concerned will approve the connection request for this category. The process of a connection for this category is approximately the same as Category 1 but it takes more time as compared to Category 1 i.e. can take up to 53 days.

For Category 3 ( Load 71kW-500kW )

Consumers with a load range of 71kW to 500kW fall under Category-3. The concerned operation manager has the authority to approve the connection request for this category.

Its process is the same as Category 1 but takes more time compared to Category 1 and can take up to 73 days.

Change Connection Name/Load/Tariff

Due to a change in the ownership of the property ( whether from sale or purchase ), we need to change our connection or meter name. Sometimes due to the demise of their father or due to other issues consumers need to change the ownership of their meter or want to transfer their meter to their heirs.

Now you can subscribe to monthly SMS service to get your utility bill on your phone via SMS. To learn how to apply for this service open the Monthly Bill Subscription

Sometimes consumers need to change their sanctioned load of tariff plans for their connection. We will provide a comprehensive guide for name, load and tariff change for their connection.

  • Open the ENC Website ( Click to open the site )
  • Press the “ Change “ option from the left side menu
  • Select application type from the options given like change of name, change of tariff, change of load
  • Now enter your Reference Number, CNIC Number and Phone Number
  • Give the consumer’s current name with a parental and new name ( only if the consumer wants to change his connection name )
  • Give the old tariff and new tariff only if the consumer wants to change his tariff plan
  • Give the old load sanctioned load and your required new load only if you want to change your sanctioned load

Required Attachments

The applicant must need to upload these required attachments along with his application. The size of these attachments should be less than 300kb.

  • Attested CNIC copy of the applicant
  • Electricity bill copy of the applicant
  • Proof of ownership

Submitting and Printing of the application

  • After uploading the required documents and providing the required information press the “ I Agree “ Button on the bottom of the page.
  • The application will be submitted and the customer will be allotted a tracking ID.
  • The customer should save this tracking ID for future use
  • Now click on the “ Print Form “ from the left side menu to print your application
  • Select the application type, select the company as “ FESCO “, enter your Tracking ID and press the button “ Submit “
  • Your application will be shown up, print it
  • Now, submit this printed application form along with all required documents to your concerned FESCO Office

Print Demand Notice

  • The concerned FESCO Office will issue you a Demand Notice after the verification of your application and all required documents
  • Select print DN from the left side menu to print your DN
  • Select the type of your application i.e. change of name/load/tariff
  • Now enter your Tracking ID
  • You will get your DN, take a print out

Pay the Fee and Upload DN

  • Pay your printed DN at a designated bank branch
  • Upload a copy of your DN at the web portal by selecting the option of “ Upload DN “
  • You also need to submit its hard copy at your concerned FESCO Office

After the verification of your DN and other documents, your requested changes will be made.

Now you can apply easily for a Green Meter to sell your produced excess electricity to the National Grid. Open Net Metering to learn the process, time and documents required.

Conclusion

FESCO gives its consumers the freedom to apply for a new connection online. Consumers can also apply for changes in their ownership of the meter, sanctioned load and tariff. They can perform all the required tasks online while sitting in their homes.

It also gives transparency in the process of new connections. Most importantly a customer can track the status of his application online with the help of Tracking ID. No doubt it is a need-of-the-hour change made by FESCO to facilitate its consumers.

Frequently Asked Questions FAQs

Yes, you can apply online for a new connection while using the platform of ENC

Yes you can track the status of your application online using your tracking ID

Govt officials of BPS 16 or above can attest our documents

When we receive our DN, we can pay it at a designated bank branch, we can also pay it online using the mobile apps of the bank, easy paisa account, jazz cash account etc