LESCO Complaint Number
Are you not satisfied with LESCO’s services? Do you have any issues with LESCO services? Do you have complaints regarding LESCO BILL Services? Do you want to inquire about LESCO services or contact a representative?
Don’t worry, we are here to help you contact LESCO representatives. We will provide you with LESCO’s contact information and guide you on reporting your issue through the LESCO Complaint Management System.
You may not be satisfied with any product or service offered by LESCO, and you want to contact its management for a solution to your issue. If you are looking for the right person for the right job, then we will guide you to reach your objective.
What is a Customer Complaint Management System CCMS?
When a customer has an issue, they can contact any LESCO representative or lodge a complaint with LESCO. To counter these issues and to communicate with complainants, LESCO has designed a Customer Complaint Management System.
It assists LESCO in addressing and resolving customer complaints. It also helps keep a record of complaints for future use and improve the quality of services provided by Lesco.
You can check your LESCO duplicate bill online for free by visiting lescoebillcheck.pk
Central Complaint and Monitoring Cell
LESCO has introduced a central complaint and monitoring cell to assist its customers with any complaints. If you are facing any issue with electricity supply, overbilling, low voltage, power breakdown, or anything else, you can now call 042-99205461-2. It is a central complaint and monitoring cell phone number.
Now, LESCO users also have the option to register a quick complaint via a mobile number. Dial 0370-4990888 and register your complaint directly with the central complaint and monitoring cell. It is a 24/7 service. You can call any day at any time. Here, your calls are treated as a top priority and solved as soon as possible.
It is not specified for complaints only; you can also inquire about any information related to LESCO. You can collect information about bills, due dates, extensions in due dates, taxes included, your income tax status, and much more.
How Can a Customer Register an LESCO Complaint?
There are many ways to lodge a complaint with LESCO regarding its services or other issues customers face. They range from manual to online. Here, we briefly discuss these methods to assist customers/consumers.
Now you can apply online for new connections by visiting the LESCO New Connection page.
Calling a Toll-Free Number
The easiest way to register a complaint against LESCO is by dialling a toll-free number:
0800-00118
This is free of cost and has a 24-hour active number. Customers can call at any time and register a complaint against LESCO. These calls are recorded and solved with top priority.
If you have issues with a power breakdown or irregular load shedding, just call, and your complaint will be resolved immediately.
If you have any other issues with any facility provided by LESCO, you can also call this service for assistance. It is a very useful service provided by LESCO to its customers.
Customer Services Centers
LESCO has established many customer service centres to better serve its customers. If any customer has an issue with any LESCO service, he/she can visit the nearest customer service centre to lodge a complaint.
Or, if any customer wants to inquire about any LESCO service, he/she can visit any service centre to ask his/her query. He/she will be dealt with care and in a professional manner.
Through A Web Portal
LESCO has designed a web portal for its customers to lodge their complaints online. You need to visit the official website of the LESCO Customer Complaint Management System (CCMS).
The web portal is user-friendly and easy to use. Once you open the page, you just need to complete a few steps and give some information to complete the process.
Here is a list of customer service centre numbers to help customers register their complaints easily from home.
LESCO headquarters,
22-A Queens Road, Lahore:
Ph: 042-99205248
- Customers Services Centre Echra Lahore
Shah Jamal Signal, FreuzPur Road
Ph: 042-3429118
- Customer Services Centre, Central Circle
Near Said Pur Grid, Multan Road, Lahore
Ph: 042-99260166
- Customers Services Centre Northern Circle
Ravi Road Lahore
Ph: 042-99205076
- Customers Services Centre Southern Circle
Ghazi Road, Defence, Lahore
Ph: 042-99264305
Wapda Road, Shalamar Town, Lahore
Ph: 042-99250044
- Customers Services Centre Township Lahore
Township Grid at Chandni Chowk, Lahore
Ph: 042-99262201
- Customers Services Centre Shaikhopura
Lesco Complex Near Regal Chowk, Sargodha Road, Shaikhopura
Ph: 056-9200204-05
- Customers Services Centre Okara
Baynazir Road, 132kV Grid Okara
Ph: 044-2527440-1
- Customers Services Centre Kasur
Wapda Colony, Kham Karan Road, Kasur
Ph: 049-9239166
To calculate your Lesco bill, visit the LESCO Bill Calculator.
Steps to Complain Online
You need to follow the following steps to complete the process online.
- First, you need to provide the complainant’s name.
- Mobile number
- Email address
- Home address
- Nearest place
- Complaint category
- Complaint type
- Complaint details
- Upload file ( if any )
- Register Complaint
These are the simple steps and the information required to file a complaint online.
Customer Facilitation Centre
LESCO has launched a customer facilitation centre to address customer complaints. Now, customers can complain directly by calling the toll-free number 111-000-118. It is a 24-hour, 7-day-a-week facility. A customer can call at any time to report any issue they face, such as a power outage, voltage instability, or transformer replacement.
Benefits of Customer Complaint Management System
LESCO is working hard to provide quality services to its customers and to make regular innovations to serve them better. The Customer Complaint Management System is designed to help customers at their doorstep. Customers with any issues regarding LESCO’s services can file a complaint very easily.
Lesco has introduced an SMS service regarding monthly meter readings. You will get SMS alerts for your meter readings as soon as the meter reader has done their job. You can register easily by visiting the LESCO SMS Registration page.
How to Track a Complaint?
- Customers can easily track their complaints using the complaints management system.
- When a customer complains, they are assigned a ticket number for their complaint.
- By using this special number, he/she can track the status of his/her complaint.
If, unfortunately, their complaint is not entertained, they can track their complaint online by just visiting the LESCO Customer Complaint Management System CCMS. On the home page, there are tabs for lodging and tracking complaints at the top.
We can track our complaints by reference number and by ticket number. The reference number is our customer reference number printed on the LESCO BILL. Another option is by ticket number, the number that is assigned to our complaint when we lodge it.
By providing the required information, we can track our complaint and see its status and whether it has been resolved.
Conclusion
In short, it is a blessing for LESCO Consumers. They can lodge their complaint against any issue they are facing with the confidence that it will be sorted out soon. This service boosts consumers’ trust in LESCO. More power to LESCO.